Software Engineer - CTJ - Poly

Overview Join the Microsoft Specialized Cloud (MSC) team - the next generation of platform and experiences enabling Microsoft and Azure, the fastest-growing cloud platform in the world which makes billions of dollars in revenue. As a Software Engineer on the MSC team, you will work alongside multiple teams within Azure, Office, and throughout Microsoft to manage and automate a large-scale Commerce platform, provide world-class analytics to customers about their consumption and billing details, and set the stage for enterprises all around the world to interact with Azure and Office seamlessly and effectively, ensuring customers and partners can provision and transact from the Azure Marketplace. We are looking for engineers who bring fresh ideas from all backgrounds, leveraging invaluable experience and perspectives to do and achieve more. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Drive reliable, scalable, and high-performance solutions across the Commerce stack, ensuring robust service design. Collaborate with cross-functional teams to deliver customer-focused outcomes and broad technical impact. Support Commerce Platforms in dedicated clouds by mitigating issues with sustainable, forward-thinking solutions. Leverage telemetry data to identify patterns and trends that enable continuous operational improvement through automation. Develop scripts and automation to resolve complex problems and prevent recurrence of service issues. Partner with internal customers and engineering teams to conduct root cause analyses, uphold security and compliance, and share end-to-end service expertise. Identify and implement automation op