Software Engineer - Commercial Engineering & AI (CEAI)

Overview Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization. We bring together AI‑native engineering, modern platforms, and deep commercial insight to reimagine how work gets done - at scale and with impact. Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers. If you’re excited to build, experiment, and shape the future of commercial execution with AI at the core. Within this context, the Scale and Partner AI Experiences (SPAI) organization is at the forefront of transforming Microsoft’s sales ecosystem through AI-first innovation. Our mission is to build intelligent, scalable platforms that power partner and customer success, accelerating Microsoft’s commercial growth through modern, AI-driven experiences. As a Software Engineer, you will design and build AI-native systems that go beyond supporting workflows—they intelligently transform them. You will work across data, systems, and agentic workflows to enable faster insights, smarter decisions, and higher productivity across the global sales ecosystem. Responsibilities Adopt AI‑native development practices , leveraging AI tools across the SDLC while taking ownership of reviewing, validating, and improving AI‑generated outputs. Develop and ship code for product features, applying standard coding practices, maintainability, and basic debugging, testing, and telemetry techniques. Contribute to design and implementation by exploring solution options, supporting design documentation, and validating technical approaches under supervision. Follow engineering excellence standards , including security, privacy, compliance, and accessibility practices, while building awareness of regulatory and system requirements. Participate in testing and quality assurance , executing test plans, supporting auto